Frequently Asked Questions
Your Event Planning Questions Answered
What types of events does Centex Planning and Design specialize in?
We specialize in three main areas: corporate events (conferences, meetings, holiday parties, product launches), wedding planning (full-service, partial, and day-of coordination), and life events (birthdays, baby showers, graduations, anniversaries, and milestone celebrations). Our team has extensive experience across all event types and sizes.
Do you offer partial planning services?
Absolutely! We understand that some clients prefer to handle certain aspects themselves. Our partial planning services can include vendor recommendations, timeline development, specific vendor coordination, or day-of management only. We’ll customize our involvement based on your needs.
Are there any hidden fees I should know about?
We believe in transparent pricing. All costs are outlined in your contract, including any potential additional fees for travel, overtime, or changes to the original scope. We discuss all possibilities upfront so there are no surprises.
What happens during the initial consultation?
Your complimentary consultation is where we get to know you and your vision. We’ll discuss your event goals, timeline, guest count, budget, and style preferences. This helps us determine if we’re a good fit and allows us to create a customized proposal for your event.
How involved will I be in the planning process?
That’s entirely up to you! Some clients prefer to be involved in every decision, while others want to provide their vision and let us handle the details. We’ll work with you to determine the level of involvement that makes you most comfortable.
How do you handle vendor selection and management?
We have an extensive network of trusted vendors throughout Central Texas. We’ll present you with vetted options that fit your style and budget, handle all contract negotiations, coordinate timelines, and manage vendor relationships throughout the planning process and on event day.
What if I need to make changes to my event plans?
We understand that plans can change! We’ll work with you to accommodate reasonable changes, though some modifications may affect pricing or vendor availability. We always discuss any implications before making changes to ensure you’re informed.
What does day-of coordination include?
Day-of coordination includes managing your event timeline, coordinating with all vendors, overseeing setup and breakdown, handling any issues that arise, managing the flow of your event, and ensuring everything runs smoothly so you can focus on enjoying your celebration.
Will you be present for the entire event?
Yes, our team will be present from setup through breakdown for day-of coordination. For partial planning services, we’ll be there for the duration agreed upon in your contract. We believe in staying until the job is complete.
What happens if something goes wrong on the day of my event?
Our experience has taught us to expect the unexpected! We always have backup plans and solutions ready. Our team is skilled at problem-solving quickly and discreetly, so issues are resolved without affecting your event or your stress level.
Can I use my own vendors, or do I have to use yours?
You’re welcome to use vendors you’ve already chosen! We’re happy to coordinate with any professionals you’ve selected. If you need vendor recommendations, we’ll provide options from our trusted network of Central Texas vendors.
Do you have preferred venues, and do I have to choose from those?
We work with venues throughout Central Texas and have great relationships with many locations. However, you’re free to choose any venue you prefer. If you’ve already selected a venue, we’ll work with them to ensure your event is successful.
Do you receive commissions from vendors?
Some vendors offer industry-standard referral fees, but this never affects our recommendations or increases your costs. We always recommend vendors based on quality, reliability, and fit for your specific event, regardless of any business relationships.
Do you handle dietary restrictions and accessibility needs?
Absolutely! We work closely with caterers to accommodate all dietary restrictions and ensure venues are accessible for all guests. We ask about these needs early in the planning process so we can address them properly.
What if my event needs to be postponed or canceled?
We understand that sometimes circumstances beyond your control require changes. Our contracts include clear policies about postponements and cancellations. We’ll work with you and your vendors to find the best solutions possible.
Do you provide emergency backup plans?
Yes! We always have contingency plans for potential issues like weather, vendor problems, or venue concerns. Risk management and backup planning are essential parts of our service.
Can you help with events that have specific cultural or religious requirements?
We have experience with diverse cultural and religious celebrations and are committed to honoring your traditions. We’ll work with you to understand specific requirements and ensure they’re properly incorporated into your event.
How do I schedule a consultation?
Simply contact us through our website, phone, or email to schedule your complimentary consultation. We’ll find a time that works for your schedule and can meet in person, virtually, or by phone.
What should I bring to our consultation?
Bring any inspiration photos, ideas about venues or vendors you’re considering, your estimated guest count, timeline, and budget range. Don’t worry if you don’t have everything figured out – that’s what we’re here to help with!
How quickly will I receive a proposal after our consultation?
We typically provide detailed proposals within 3-5 business days of our consultation. This gives us time to research any specific requests and create a comprehensive plan tailored to your needs.
What's the next step if I decide to work with Centex Planning and Design?
Once you approve our proposal, we’ll provide a contract outlining all services and terms. After the contract is signed and initial payment is received, we’ll schedule our first official planning meeting and begin bringing your vision to life!